LAST UP DATED FEBRUARY 01, 2021

At InterioPro, we strive to provide a smooth and satisfactory interior experience. However, we understand that plans can change. Please read our Cancellation Policy carefully to understand your rights and responsibilities related to order or service cancellations.

🔸 1. Cancellation by Customer

🕒 Time Frame for Cancellation

• Product Orders (e.g., wallpapers, blinds, panels):
  You may cancel your order within 2 hours of placing it, free of charge.

• Interior Services (e.g., consultation, site visit, custom work):
  Service appointments can be cancelled or rescheduled up to 24 hours before the scheduled time.

✉️ How to Cancel

To initiate a cancellation, contact us via:

• Email: [support@interiopro.com]

• Phone: [Your Contact Number]
  Kindly mention your Order ID/Project Reference and reason for cancellation.

💳 Refund for Cancellations

• For prepaid product orders cancelled within 2 hours:
  Full refund will be processed to the original payment method within 7–10 business days.

• For services (like site visits or design consultation):
  Refunds (if applicable) will be based on the stage of work completed and deductibles may apply.

🔸 2. Cancellation by InterioPro

We reserve the right to cancel any order or service under the following conditions:

• Product/service is unavailable

• Pricing error or technical issue on our website

• Suspected fraudulent transaction

• Unforeseen operational limitations

In such cases, we will notify you via email/phone, and the full amount will be refunded within 7–10 business days.

🔸 3. Partial Cancellations

✅ Eligibility

Partial cancellations may be accepted only if:

• The order includes multiple items

• Cancellation is requested before dispatch or installation

• Custom items (cut-to-size wallpapers, custom blinds) cannot be cancelled once production has begun

💰 Refund Process

If eligible, refunds for cancelled items will be processed to the original payment method within 7–10 business days.

❗ Important Notes

• Customized or Made-to-Order Products are non-cancellable once production has started.

• Installation charges or site-visit fees may not be refundable if the service has already been initiated.

• All cancellations are subject to management approval based on the stage of order or project.

📞 Still Have Questions?

Please feel free to contact us:
InterioPro
Email: info@interiopro.com
Phone: +91 72599 68936
Business Hours: Mon–Sat, 10:00 AM – 7:00 PM